Contact information

𝐂𝐎𝐍𝐓𝐀𝐂𝐓: 
•For questions, comments and concerns please email me at whistlebritchescustoms@gmail.com. Please allow 48 hours (business days only) for a response to your inquiry. 

𝐁𝐔𝐒𝐈𝐍𝐄𝐒𝐒 𝐇𝐎𝐔𝐑𝐒:
•Monday-Thursday 4:00pm-8:00pmCST
(Any emails received outside of our regular business hours will be attended to within 48 hours from the subsequent business day.)

•Kindly note that although we may have an online presence and post in our business group beyond these hours, these activities are typically scheduled in advance and do not confirm our physical presence. I have a full time job that requires my full time and attention outside of my business hours. 

𝐀𝐃𝐃𝐑𝐄𝐒𝐒 𝐂𝐇𝐀𝐍𝐆𝐄𝐒:
For the efficient processing of address changes, we kindly request that all addresses to be corrected through PayPal on your end. Please be advised that I cannot assume responsibility for packages dispatched to a previous address. Should this occur, customers will be liable for an additional shipping fee to facilitate the redirection of the product to the updated address. I’m not responsible for lost or stolen packages. 

𝐄𝐓𝐀 — 𝐄𝐒𝐓𝐈𝐌𝐀𝐓𝐄𝐃 𝐓𝐈𝐌𝐄 𝐎𝐅 𝐀𝐑𝐑𝐈𝐕𝐀𝐋:
•Estimated Time of Arrival (ETA)- Due to the custom nature of our items, most products ship within 14-20 business days.  Unforeseen circumstances, such as production delays, supply chain issues, port or air traffic congestion during overseas shipping, and customs hold-ups are beyond are control and may impact these timelines. Also, high volume times of ordering such as back to school and Christmas may result in longer turnaround times. 
Rush fees can be added based on availability.